Privacy Policy
Last Updated: January 1, 2026
River City Imaging Centers (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or communicate with us via phone or text.
- Information We Collect
We may collect personal information that you voluntarily provide to us when you fill out forms on our website, contact us via phone or text, or otherwise communicate with us. This information may include:
- Name
- Phone Number
- Email Address
- Mailing Address
- Date of Birth (if provided for appointment scheduling)
- Any other information you choose to provide in your messages.
- How We Use Your Information
We use the information we collect solely for the following purposes:
- To schedule appointments and provide the imaging services you requested.
- To respond to your inquiries and offer patient support.
- To send you administrative updates (such as appointment reminders, preparation instructions, or transaction confirmations).
- To communicate with you via SMS/text message regarding your inquiry (only with your express consent).
- Information Sharing and Disclosure (Strict No-Sharing Policy)
River City Imaging Centers does not sell, rent, trade, or share your personal information with third parties or affiliates for marketing or lead generation purposes.
We may share your information only in the following limited circumstances:
- Service Providers: We may share data with trusted third-party vendors who assist us in operating our website and conducting our business (e.g., our SMS platform provider, IT support, or email hosting service). These parties agree to keep this information confidential and use it only to provide the services we request.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Mobile Information Clause:
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
- Data Security
We implement strict security measures to maintain the safety of your personal information. We utilize industry-standard encryption and security protocols to protect patient data and personal contact information.
- Your Choices and Opt-Out
- Text Messages: You can opt out of receiving text messages from us at any time by replying STOP to any message we send.
- Correction: If you wish to update or correct your contact information, please contact us at the email or phone number below.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
- Contact Us
If you have any questions about this Privacy Policy, please contact us at:
River City Imaging Centers 1750 E. Common St., Suite 1101 New Braunfels, TX 78130 Phone: 830-302-4355 Email: info@rcicenters.com
